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Brook Leisure FAQs

Frequently asked Questions

Don't hesitate to call us on 01483 473147 or email us at orders@brookleisure.co.uk

How quickly will I get my order?

We aim to deliver within 1-3 weeks - however depending on stock levels with our suppliers it could be a longer time frame. If you need your order sooner we ask you call us on 01483 473147 to get a better idea on a delivery date.

What kind of Guarantee will I get?

The manufacturers standard guarantee will be offered which will be in the product description

How can I pay?

We take Electron, Visa, Visa Debit, Mastercard, Solo, Delta - just about everything except American Express. You can also use your Paypal

Need an VAT invoice? - no problem, just email us after you've purchased and we'll email or post it to you.

Unfortunately, we don't offer pay-on-delivery.

Where's my order?

If you haven't received your order, check the anticipated delivery time on your order receipt. In the unlikely event that this time has been exceeded, please check with your neighbours in case it's been delivered there. If not, give us a call on 01483473147 or email giving us your name and postcode and we'll get straight back to you.

When are you open?

We are open Monday to Saturday 10am to 5pm and Sundays 10am to 4pm

Can I visit?

Yes we have a showroom! We are located at 163 Guildford Road, West End, Woking, Surrey, GU249LS

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